Faq
Safety First
Your safety is our top priority. Life jackets and safety briefings are provided before every ride.
Easy Booking
Book your ride in minutes with our simple online system. Choose your time and you’re set.
Flexible Duration
Whether you want a quick ride or a full adventure, we offer flexible time options to suit you.
24/7 Customer Support
Have questions anytime? Our support team is available 24/7 to assist you before, during, and after your booking.
Frequently Asked Questions
Is the cost per passenger?
The price is per machine. Two adults allowed per machine. Max weight per machine is 400 lbs. A small child can be added in addition to the two adults as long as the total weight doesn’t exceed 400 lbs.
How could I lose my security deposit?
99% of our customers receive a full refund of their deposit. Deposit charges are usually the result of physical damages to the jet ski(s) caused by operator negligence. Using common sense, listening to instructions, operating safely, and maintaining safe distances are smart ways to ensure a fun yet safe jet ski rental with no unfortunate complications.
Do I need a license to operate a Jet Ski? passenger?
Anyone born after 01/01/1988 is required to have a NASBLA approved boater safety license in their possession along with a government issued ID. BUT DON’T WORRY the license is FREE and EASY. You can go online at http://www.boatus.org/florida/ and do the course for FREE. Or you can come to the docks 30 minutes early and we can provide you with the course for a $3 fee.
What if I don’t know how to swim?
You are NOT required to know how to swim. You are provided proper water sports life jackets prior to boarding the skis.
What should I bring?
Government issued ID with birth date clearly visible, credit card for guarantee, cash for gratuity, sunscreen, and a big smile to have some fun!!!
What is the best time to rent?
The earlier the better. Mornings start of slow and progressively get busier as the day goes on, with peak times early to late afternoon.
Are there any other costs?
Gratuity for your tour guide is NOT included.
Does the tour guide drive slow?
Our tour guides try to cater the adventure to the skill levels of the guests on each particular trip. We are very good at keeping it fun for the speedsters while making sure the more timid in the group feel safe and not rushed.
How much is the Security Deposit?
Security deposit is typically $300 per jet ski, accepted as cash or credit card authorization. One person may leave the security deposit for multiple jet skis within their group. Accommodations can be made for larger groups or under special circumstances.
When is the security deposit returned?
Cash deposits are returned at the end of the rental. Credit card authorizations only verify funds are available and are not charges. The issuing bank will place a hold or “freeze” for the deposit amount and typically release it in one to three days. If necessary we can usually assist in an immediate release.
How do you guarantee the lowest rates?
If another licensed & insured company in Miami or Miami Beach offers the same services and lower rate using our same model jet skis, same year or newer, we will beat their advertised rate by $5. NOTE: Companies using Public Boat Ramps or Transfers customers from land to a public island or an anchored boat IS NOT LEGAL. Verification may be required.
How do I know when my time is up?
Our staff constantly monitors our ride zone and will personally let you know when your time is up and assist in returning jet skis to the dock.
How old do you have to be to rent / drive a jet ski?
State law requires a person to be at least 18 years old to rent, 14 years old to operate, and passengers can be any age. Those born on or after Jan. 1st, 1988 may require a Flordia Boating Permit to drive. We can issue temporary permits at our location.
I've never ridden a jet ski before, is it easy?
Yes. Our staff will provide complete and thorough instructions prior to your rental. We rent to thousands of “first timers” every year ranging from teenagers, to athletes, to seniors.
What if I have a problem or need help?
Our ride zone is always monitored by our staff on their own jet ski to help and assist with any issues or questions. Our tour guides all carry waterproof phones and a safety box on every tour, and are never more than a whistle away at all times.
Can we switch drivers?
People on the same jet ski can switch from driver to passenger at any time throughout the rental. The skis are stable and this can be done very easily.
Are jet skis stable, can they tip over?
Modern jet skis are very stable, you can stand on one side without flipping the jet ski over. Extra passengers may increase the risk of tipping over or falling off, but ultimately safe control rests with the driver.
Do we have to wear life jackets?
Yes, life jackets are required by law and are provided with your rental at no extra charge. We have all sizes from infant to XXXL and everywhere in between.